Links
🆘

Getting support

For the fastest support go to Discord or website chat widget. All support requests go through triage. During market volatility, hackathons and airdrops, our timing may be delayed. Before you reach out to us, check Discord, your answer may be there.
Type
Location
Channel
Response Time
Feature request
Discord
24 - 48 hrs
Issues
Email or Discord
Immediate - 24 hrs
Billing
Website
24 - 48 hrs
General
Website chat widget
Bottom-right of omniatech.io
Immediate - 48 hrs

Free Forever Plan Support

  • Community Discord support

PRO, PRO Growth and Pro Elite Support

  • Email support
  • Private Telegram Group Support
  • Private Discord Group Support
  • Video Chat Support

Enterprise Support

  • PRO Elite support level +
  • Dedicated Account Manager