🆘Getting support
For the fastest support go to Discord or website chat widget. All support requests go through triage. During market volatility, hackathons and airdrops, our timing may be delayed. Before you reach out to us, check Discord, your answer may be there.
Type | Location | Channel | Response Time |
Feature request | Discord | 24 - 48 hrs | |
Issues | Email or Discord | support@omniatech.io https://discord.com/invite/omniaprotocol | Immediate - 24 hrs |
Billing | Website | billing@omniatech.io | 24 - 48 hrs |
General | Website chat widget | Bottom-right of omniatech.io | Immediate - 48 hrs |
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