🆘Getting support
For the fastest support go to Discord or website chat widget. All support requests go through triage. During market volatility, hackathons and airdrops, our timing may be delayed. Before you reach out to us, check Discord, your answer may be there.
Type
Location
Channel
Response Time
Issues
Email or Discord
support@omniatech.io https://discord.com/invite/omniaprotocol
Immediate - 24 hrs
Billing
Website
billing@omniatech.io
24 - 48 hrs
General
Website chat widget
Bottom-right of omniatech.io
Immediate - 48 hrs
Free Forever Plan Support
Community Discord support
PRO, PRO Growth and Pro Elite Support
Email support
Private Telegram Group Support
Private Discord Group Support
Video Chat Support
Enterprise Support
PRO Elite support level +
Dedicated Account Manager
Last updated