🆘Getting support

For the fastest support go to Discord or website chat widget. All support requests go through triage. During market volatility, hackathons and airdrops, our timing may be delayed. Before you reach out to us, check Discord, your answer may be there.

Type	Location	Channel	Response Time
Feature request	Discord	​https://discord.com/invite/omniaprotocol​	24 - 48 hrs
Issues	Email or Discord	[e-mail] https://discord.com/invite/omniaprotocol​	Immediate - 24 hrs
Billing	Website	[e-mail]	24 - 48 hrs
General	Website chat widget	Bottom-right of omniatech.io	Immediate - 48 hrs

Free Forever Plan Support

• Community Discord support

PRO, PRO Growth and Pro Elite Support

• Email support

• Private Telegram Group Support

• Private Discord Group Support

• Video Chat Support

Enterprise Support

• PRO Elite support level +

• Dedicated Account Manager